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Notice Regarding Alarm Permits in the City of Gladstone
In order to reduce the number of false alarms and increase time for police officers to respond to emergencies and other legitimate calls for service, the City of Gladstone has a standing Alarm Ordinance (Municipal Code, Chapter 5.60).
As of November 27, 2023, the City of Gladstone has partnered with Alarm Program Systems, LLC/CitySupport to administer the Gladstone Alarm Program. The new mailing address, website address, phone number, and email address are provided below:
- For existing accounts: To manage your account click here
- For new accounts: To register for an alarm permit click here
Per Ordinance, every residence or business operating an alarm system in Gladstone must obtain a permit and renew it on an annual basis.
| New Permit Fee | Renewal Permit Fee | |
| Residential & Commercial (1yr Term) | $25 | $25 |
It is the responsibility of the property owner to ensure that the alarm system is in proper working order at all times. False alarms can be a drain on police services and are subject to fines according to the following schedule (counted during the course of a permit year):
| False Alarm Occurrence | Fee |
|---|---|
| 1 | $ 0 |
| 2 | $ 50 |
| 3 | $ 100 |
| 4+ | $ 150 (each) |
| Alarm Program Systems/City Support | |
| Website: | https://gladstoneor.citysupport.org |
| Phone: | (888) 865-9770 |
| Hours: | Monday-Friday 9:00 AM to 5:00 PM PT |
| Email: | gladstoneor@citysupport.org |
| Mailing Address: |
Gladstone Alarm Program PO Box 6112 Concord, CA 94524 |
